“The hair is quite thin and the ends so it’ll be easier to blend with thin/medium short or shoulder length hair but if your hair is long and thick then you’ll need to curl it or something for it to blend easier with your hair. Don’t use too much heat on them or they’ll dry out and buy a conditioner spray or something to keep them soft”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Dear Nesreen,
Thank you for your 5-stars!
Nesreen, we're thrilled to hear that you are enjoying your 24" Off Black Luxies. I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
In the meantime, please continue to enjoy your set!
Warmly,
Kerry
Luxy Hair Support
“I was expecting them to be thicker as they’re supposed to be 240g. I love the length but since my hair is shorter, the weight of the extensions would have made a difference in blending. The off-black colour is also quite light in the sun so make sure you have more of a warmer dark brown tone in your natural hair.”
Hi Catherine,
Thank you for taking the time to send us your honest comments.
Yes, our Off Black shade has brown undertones to it. Catherine, please reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure.
Warmly,
Kerry
Luxy Hair Support
Dear Thayna,
Thank you for sharing your 5-star review on Luxy Hair!
Thayna, we truly appreciate your love and support of Luxy Hair. Please continue to enjoy your Luxies.
Warmly,
Kerry
Luxy Hair Support
Hi darling Tina,
Thank you for sharing your 5-star review on Luxy Hair!
Tina, I am thrilled to hear that you are enjoying our new 24" length and your Off Black Luxies. I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
In the meantime, kindly feel free to reach out to us at any time at info@luxyhair.com, if you have any questions. We're here and happy to help!
Warmly,
Kerry
Luxy Hair Support
