“These are really pretty, but it’s frustrating the amount of times I have to continue to brush the extensions because they clump up. I bought the volumizer, which helped a bit because the hair was given thickness, but I’m disappointed because of the clumping.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I absolutely love this. It’s so easy to clip in and stays in securely all night (even with dancing!) my hair is long but not quite as thick as I would like it to appear so this is the perfect accessory. 10/10 would recommend”
Wow, Cathy!
Thank you for your 10/10 recommendation. We truly appreciate your love and support of Luxy Hair.
Enjoy your Luxies!
Warmly,
Luxy Hair Support
“Having been diagnosed with an autoimmune disease, my once thick, long hair has thinned considerably and grows at a snails pace. I’ve been using Luxy volumizer wefts (almost daily) for several years. They are by far my favorite (and I’ve tried everything from clip-in’s, to beaded, to tape-in extensions), and I always come back to these. The hair quality is great, color selection good and shipping is quick. I recommend them all the time!”
Hi beautiful Jessica,
Thank you for taking the time to share your honest feedback with us. I'm so happy to hear you are loving our Volumizer Wefts. We’d love to see your photos - be sure to share them with us.
Please continue to enjoy your beautiful Luxy Hair extensions. If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Hi beautiful Jessica,
Thank you for your 5-star review!
I'm so happy to hear how happy you are with your Mocha Brown Volumizer Weft. We’d love to see your photos! Be sure to tag your images with @luxyhair.
Should you ever have any questions down the road, please feel free to reach out to us at info@luxyhair.com. We are always here and happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Hi beautiful Carli,
Thank you for your 5-star review!
I'm so happy to hear that the Volumizer Weft did just the trick to add more volume to your Seamless Luxies.
Should you ever have any questions down the road, please feel free to reach out to us at info@luxyhair.com. We are always here and happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Thank you for your review, Jasmin! As a kind reminder, our Volumizer wefts are single wefts that are only 45 grams in weight. They are meant to be worn in conjunction with a full head set, and not by itself as it's not a lot of hair on its own.
Warmest regards,
xo
Takara
Luxy Hair Support
