Hi Jukka,
Thank you for taking the time to share your honest review on our website. It's great to hear that you're liking your Deluxe Hair Extensions Styler.
If you would like some help with ensuring your styler sticks, please reach out to us at info@luxyhair.com. We'd love to help!
Warmly,
Trish
Luxy Hair Support
“Love the hair styler! I use it every time I do my own hair extensions. I also use it whenever I color any for my clients! Such a great product I ordered another one.”
Wow, Ashley!
Thank you for letting us know. We're thrilled to hear that the Deluxe Styler works well for you, especially when coloring for your clients.
We truly appreciate your love and support of Luxy Hair.
Warmly,
Kerry
Luxy Hair Support
“The hair seems to be great quality. However, once you open the box, you are unable to return the item. I didn’t realize this until I saw the printed note on the box itself. Unfortunately, the chestnut balayage was more blonde than chestnut and I’m unable to wear it. It’s too far off from my hair color. So I’m stuck with an expensive item that I can’t return. If the box were clear, I would have realized the color was off and immediately returned it. As it stands, there’s no way to see the hair until you open the box.”
Dear Kelly,
Thank you for taking the time to send us your comments.
Kelly, as a kind reminder, each Luxy Hair set comes with a tester weft to see the shade in person, prior to opening the set. We are happy to accommodate a return or an exchange, as long as the main compartment of the remains sealed. Once a set has been opened, we are unable to accommodate a return as hair extensions are considered to be a hygienic product. Thank you for your understanding.
Please reach out to our Customer Service team at info@luxyhair.com, if we may help you further.
Warmly,
Kerry
Luxy Hair Support
“I've had lots of extensions over the years, and bar none, Luxy has the best quality, best prices, and best services. I wouldn't shop anywhere else now.”
“This deluxe hair extensions styler is absolutely amazing I no longer have to tire out my daughter little arms helping me straighten and curl my hair extensions this styled does all the work for me !! I highly recommend this styler you will not be disappointed!!”
