Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“I’d been wanting a velcro roller set with multiple sizes that came with storage, and bonus if it came with clips or fasteners. This set was perfect! I knocked a star off because the case while convenient and much appreciated, is a bit flimsy and the zipper gets stuck sometimes. You only get 9 clips and there are 18 rollers—not great if you need to use all of them. I bought a separate set of clips.
The velcro quality is also decent. Grippy, but might be a bit too grippy if you’ve gone fine hair like me. I take a bit more care when taking them out as they can grab other strands of hair and tangle easily. Overall a good set if you want multiple sizes, a storage/travel case and some clips. I’d just recommend ordering an extra set.”
