“The rollers work great but who is the rocket scientist at your company who decided to only provide 9 clips with 18 rollers.
Considering I use 12 rollers at a time I could use one clip for each roller.
You know the clips they break, or we lose them etc...
Thank You”
Hi Pat! We truly appreciate your honest review as we are always looking to
improve. We've shared this with our Product Development team for future
consideration. The good news is that since the Velcro Rollers are
self-gripping, you don't necessarily need to secure them down with any
clips - they are there as a bonus but this is great feedback to know.
“The only reason I don’t give them a 5 star is because of the fact that the rollers didn’t come with enough clips for each one AND there was no guide as to how to use them. But I love how they make my hair feel!”
Hi Carolina! We appreciate your honest feedback as I'm super important to
us. Be sure to check out our Youtube channel for a tutorial. In regards to
the clips, your set should have come with 9 acetate clips so if you're
missing any, please email us at info@luxyhair.com. We're always here to
help. Enjoy your Velcro Rollers :)
“VA VA VOOM!!
You want volume, girl these are the BEST! I use them on damp hair, and after my hair it’s dry I take them out OMFG, WOW! I’m in love, that’s all I have to say ;)
Thank you so much for making my hair look fab LUXY”
“High quality rollers of three different sizes, perfect for easy hair days! My only complaint is they didn't come with enough clips and I had to buy more off Amazon!”
Hi Angela, thank you for your kind review and helpful feedback! We're glad to hear you're happy with the quality of your Velcro Rollers and would love to see your new look. Be sure to tag us on Instagram with @luxyhair.
Yay, Sade! Thank you for your lovely comments about our new Velcro Roller Set. Yes, we agree that this is the perfect way to add volume without any heat. Please continue to have fun with them :)
“the rollers are nicely packaged but as soon as i took the first one out of the bag the velcro ripped off. the velcro is not placed on the rollers well as the two ends just barely meet. it ripped off soooo easily. now i’m delicate with the rest of the non broken rollers in an attempt to not let this happen again.”
Hi Alyssa,
Thank you for taking the time to send us your comments. We're sorry to hear this. Please reach out to us right away at info@luxyhair.com, so that we may help you further. It will be our pleasure.
Warmly,
Luxy Hair Support
