“I bought extensions for my upcoming wedding. I’m doing my hair myself due to covid, so wanted an easy hairstyle. The extensions themselves are great quality. I had my hairdresser cut them so they blended in with my hair a bit more and they are perfect! I’ve straightened, curled and worn in a braid and all those hair styles work great.
The reason for the four stars is the accessories. The hanger in the travel case doesn’t stay shut unless the hanger part is down, and then you can’t hang it and style it like you see in all the videos (maybe I’m doing it wrong?).
The styler suction cups do not stay on any surface (I’ve tried cleaning, and multiple surfaces). So when you are styling your extensions you constantly have to re-suction the styler.
I also had a question about the accessories (i.e trying to figure out if I’m using the hanger right) and on their website it says to DM their social, but when I did that they told me to email, and I still haven’t heard back from the email.”
Hi Jessica!
Thank you for taking the time to send us your honest comments.
I am delighted to hear that you are enjoying the set, however, I am sorry to hear about the accessories. Please reach out to our Customer Service team at info@luxyhair.com. As a kind note, we respond to all emails within 24 hours and I will ask that you check your Junk/spam folder for our response, if you do not see it in your Inbox.
I look forward to hearing back from you soon, Jessica, and helping you further with this.
Warmly,
Kerry
Luxy Hair Support
Thank you for your review, Bethany! I'm so happy to hear this.
Should you ever have any questions down the road, please feel free to reach out to us at info@luxyhair.com. We are always here and happy to help you.
Warmly,
Aleksandra
Luxy Hair Support
“The trio bundle carrier is awesome. Especially when I go to my boyfriend's house and I take my hair out at the end of the night. I know my hair is all good and safe. It's awesome for traveling and even just going home the next day Lol!
As for the loop brush, it is absolutely totally awesome! You can brush your hair from the top of your head to the bottom and it doesn't pull your extensions at all. I keep it in my purse to make sure my hair is brushed out and perfect throughout the night. It's awesome I highly recommend this for sure!!!!”
Hi Marina,
Wow - we are so pleased to hear that you are enjoying your Trio Bundle!
Please continue to enjoy these handy accessories.
Warmly,
Kerry
Luxy Hair Support
“The brush is a must. It is really soft and it brushes the hair really well without damaging the hair. The Deluxe styler helps a lot with washing and drying. Definitely recommend. Finally the carrier. It is really convenient for traveling and in general just to keep your hair safe. Happy with my purchase.”
Thank you for all of your feedback, Farangis! The boomerang video is also super cute :) I really appreciate you sharing.
Warmest regards,
xo
Takara
Luxy Hair Support
