“Dinner arrived appropriately frozen. When ready for the dinner to be prepared it was simple to follow the instructions to a great delicious meal. The beef wellington is med rare when cooked to specifications - the mashed spuds were delicious as well. Easy Peasy for a night for two.”
“The reheat of the beef wellington and also twice baked potato was not edible. For the wellington, the bottom pastry remained gooey. I feel like if I had elevated it in the over to allow for 360 heating - maybe? The potatoes when reheated were very dry and not tasty. We did enjoy the appetizer bites and the dessert, but those were not the main courses. I would also say that a different vegetable instead of potato would have been a better pairing”
Hi Jessica, we will look into those cooking instructions to see if they need to be adjusted. We truly appreciate your feedback and will pass it along to our quality and product teams.
“I expected a filet or top sirloin but I got what I think something like pot roast or chuck.very disappointed as I usually have been very satisfied with your meals”
“The cooking instructions are very confusing. Add extra minutes until ready made it very hard to synchronize with other dishes. Not up to Mackenziecstandards.”
Thank you for your feedback. We’re sorry to hear the cooking instructions were unclear and made it difficult to time your meal. That’s certainly not the experience we aim to deliver.
Your comments are appreciated and will be shared with our culinary and product teams to help improve the instructions going forward.
Best regards,
Mackenzie Limited Customer Support Team
“We had five people so I bought the dinner for two and the beef Wellington.
There were rave reviews for the beef Wellington and three of us absolutely loved the sweet onion tart starters.
Definitely a hit!”
“I had purchased this meal as a treat to share with my visiting sister. We carefully followed directions. The meat was tough and the pastry was soggy.
The entire meal was a huge disappointment. Thank goodness I had not sent it to a friend as a gift! I will not order from this company again.”
