“As always, the cakes are delicious. The recipients raved about how wonderful the gift was and a hit with everyone in the organization. Thank you, Smith Island Cake, for making this event possible.”
“The cake was very dry, the frosting was way to rich tasting, I didn't like the "crumbs" around the side of the cake. This cake has changed and not for the better. Very disappointed.”
Hi Kimberly, thanks for sharing your feedback. We’re sorry the cake didn’t meet expectations and that you found it dry, the frosting too rich, and the side crumbs not to your liking. We’ll pass this to our culinary team to review the recipe and presentation.
Kind regards,
Team Smith Island Cakes
We’re sorry to hear that the Smith Island Cake didn’t meet your expectations, but was previously a hit! Your feedback has been shared with our product team. Thank you for taking the time to leave a review.
“The original Smith Island cake we had from a local restaurant had more layers, so we weren't sure what to expect from the 1 you delivered. But, it tastes delicious & everyone liked it. I think my wife may have hidden a slice in the freezer”
