“The pie arrived smashed, collapsed, flattened; whatever you want to call it. It was unappealing to the eye and only one person touched it. I was hoping 19 people at Easter dinner would eat it up but only one person scooped out a serving. You couldn't even cut a slice out. Basically, a $60 (final price) pie wasted. And the taste was only 'meh'. I'm so disappointed! I won't be ordering from MacKenzie again. In the catalog, the food looks great but that's no guarantee that'll be what you'll get.”
“Very good pie. Could have had a stronger strawberry flavor though. We were expecting strawberry rhubarb pie and my husband was disappointed in the amount of apples in it. It seemed like it was half apples, and a quarter strawberry and rhubarb. It didn't bother me as apple is my favorite pie, but he complained. Tasted good though. Just not enough strawberry or rhubarb.”
“I was given a gift card for Mackenzie for Christmas and so my wife and I looked through the catalog to determine what to buy. I love deserts and this pie sounded like it had a lot of potential to be delicious. It turned out even better than I ever thought it would be. This pie is amazing. The only downside is that the paper bag that you cook it in has a tendency to stick to the crust and can be difficult to remove cleanly but any difficulty there is well worth it considering how good this pie tastes. My wife and I both loved it and I plan to buy it again.”
“Wellll, since it was just for ME, I wasn't concerned with how it "presented and would be "displayed." I was able to upwrap and bake and then did into it, right out of the pie tin/paper - with fingers/sppon/fork - whatever I had nearby. YUM YUM! Taste and texture was perfect - all that I was dreaming about. I love S/R pie done right and it isn't that readily availble at the "market." So this hit the spot, for sure - and, yes, the scale as well! Thank you.”
“Bad broken up could not serve for Christmas. Informed impromptu but did not receive response. Emailed multiple times during the holidays. Has to make alternate plans for desert. Extremely disappointed. Limited filing broken crust a ness”
We sincerely apologize for the inconvenience and disappointment you encountered. Your feedback is important, and we're committed to preventing similar issues in the future. If you need further assistance, please feel free to contact us via email at info@impromptugourmet.com or by calling 1-877-632-5766. Our customer service team is available Monday to Friday from 8 AM to 4 PM EST.
Best regards,
Customer Support Team
