“I liked the taste of the beef bourguignon but was very disappointed with the quality of the beef. It was chewy and stringy. With a bourguignon, I expected the beef to be tender. I would expect better quality for the price per serving.”
We're sorry to hear you were unhappy with your purchase. Thank you for your feedback as it will help us to improve our products. If you have any concerns, please don't hesitate to reach out to our customer service team at info@mackenzieltd.com or 1-877-867-6851. We hope to welcome you back for a better experience in the future!
Thank you for sharing your thoughts with us, and we're sorry to hear that your experience with the Beef Bourguignon didn't meet your expectations. While we're glad you found the flavor enjoyable, we completely understand how presentation and texture can impact your dining experience, especially when serving guests.
We appreciate your feedback and will consider it as we continue to enhance our offerings. If there's anything else you'd like to discuss, please feel free to reach out to our customer service team at info@mackenzieltd.com or 1-877-867-6851. Your satisfaction is important to us, and we hope to serve you better in the future.
