We’re sorry to hear that this item didn’t meet your expectations, Patricia. We strive to provide a quality experience, and your feedback is invaluable in helping us improve. Thank you for sharing your thoughts with us.
We’re sorry to hear that you didn’t enjoy the casserole, William. This isn’t the experience we hope to provide, and your feedback is invaluable in helping us improve. If you have any other concerns or would like to discuss your experience further, please reach out to our customer service team at info@mackenzieltd.com or call us at 1-877-867-6851. Thank you for sharing your thoughts!
Thank you for your lovely review! We're so happy that you enjoyed our Chicken and Dumplings Casserole and to have you as part of the family. We look forward to helping you again!
“The dumplings topping was very good, cooked perfectly and the ratio of all the ingredients was just right. The quality of the chicken, vegetables and gravy was very good. But the gravy had that odd almost bitter taste that some frozen poultry dishes have. It might be a low sodium ingredient.”
Thank you for your thoughtful review, Nancy! We're so glad you enjoyed our Chicken and Dumplings Casserole, and we appreciate your feedback on the gravy as it will help us to improve our products. Your support means a lot to us, and we look forward to helping you again soon!
Thank you for your lovely review, Denise! We're delighted to hear that you enjoyed the Chicken and Dumplings Casserole. We aim to delight our customers with every product we offer, and it's wonderful to know that it hit the mark for you. We look forward to helping you again!
“This reminded me of a chicken pot pie without a crust. The dumplings tasted very doughy, maybe they needed to be removed and heated up on their own to crisp up? This seems to be a common theme with all the meals I tried, if they had dough they took significantly longer to heat up and needed to be on a higher rack in the oven.
I thought it was a very tasty dish which is why I'm giving it four stars but I don't envision ordering this again because there'd be no guarantee the dumplings would be any better. I also thought the chicken, while tasty, just doesn't justify the high price of the dish. I have no issue paying a lot of money for dishes but my expectation is it should be better than the brands I find at my local supermarket.”
