“Warmed up one serving and ate about 5 spoonfulls and then threw it away along with all the others in the package. I didn't like it all and it is the worse onion soup I haver tried.”
Hi Forrest, thank you for taking the time to share your experience with our French Onion Soup. We’re truly sorry to hear it wasn’t to your liking and that it didn’t meet your expectations. We’re very sorry to hear we missed the mark. Your feedback is important to us, and we’d like to learn more about your experience so we can make improvements.
Please reach out to our customer service team at 1-877-867-6851 so we can assist you directly.
Team Mackenzie Ltd.
Thank you so much for your continued support, Ken! We’re thrilled to hear that you and your wife have been enjoying the French Onion Soup—your loyalty means the world to us!
Team Mackenzie Ltd.
“I was surprised these had to be cooked in our own crock but they turned out fine. I added a substantial amount of mozzarella cheese to them. I did not find any croutons or bread in the soup but didn't really miss it.”
Thank you for your review, Renee! We're thrilled to hear that you enjoyed the French Onion Soup and that adding mozzarella cheese worked out well for you. We appreciate your feedback regarding the absence of croutons—it's great to know you still enjoyed the soup without them!
If you have any suggestions or questions, feel free to reach out to us anytime at 1-877-867-6851.
Have a great day,
Team Mackenzie Ltd.
Warm regards,
Team Mackenzie Ltd.
Thank you for sharing your awesome experience. We are so happy you enjoyed the item and to have you as part of the family. Your review and satisfaction mean the world to us!
