“The bites tasted great, but the plastic tray crumbled and we had to try to pick pieces of plastic out of our Lobster Bites. The crumbling plastic made the meal very frustrating.”
Hi Richard, thanks for sharing your feedback. We’re glad the Lobster Mac & Cheese Bites tasted great, but we’re sorry the plastic tray crumbled and caused frustration. I don't see where you have reached out to us concerning this and we would like to make this right. I will have a customer service representative reach out to you. Again, we apologize for this inconvenience.
Kind regards,
Team Mackenzie Limited
We’re sorry to hear this item didn’t meet your expectations. Your feedback on the texture and filling is appreciated, and we’ll be sure to share your comments with our team as we continue to refine our recipes.
