“It didn't arrive while she was sick - I had ordered overnight, but was told when it arrived two days later that I was too late in the day for expedited and I don't even remember the reason it didn't make it the next day.- why have overnight and not have a pop-up on your site that this was not possible for the time - etc. not clear advertising - the idea of overnight delivery is great for people who are ill - and I'm sure I would have used your service again if it had been delivered overnight or your order form was clearer especially for first time users”