Orion, We are sorry you are having this issue, please contact our customer service at info@macnaughtusa.com and we will replace anything that is not working properly asap.
“bought 2 pumps one work perfect out of the box, the second I could not get to prime, the folks at Macnaught were very quick to make it right and with in a few days I had the replacement pump now both work like a champ. Great customer service!”
