“The tram has a lot of small parts to be glued and some parts were so thin that they broke during assembly. I wouldn't use the term puzzle here.
However, after a difficult assembly it looks quite pretty”
Hallo Pierre,
vielen Dank das du uns eine Bewertung abgegeben hast.
Es wäre sehr schön, wenn du uns eine Email mit deinem Problem zusenden könntest, damit wir dir auch behilflich sein können. Wir möchten unseren Kunden natürlich gerecht werden und uns auch dementsprechend positiv weiterentwickeln. Ein Foto oder Video deines Artikels per Email mit einer Fehler- und/ oder Mängelbeschreibung wäre super, damit wir dir weiterhelfen können.
Vielen Dank!
Liebe Grüße Dein Team MagicHolz
Hallo Walter,
vieeeelen Dank für die 5 Sterne und das tolle Lob, da werden wir ja schon ganz rot im Gesicht ☺️ Wir werden immer unser Best möglichstes zu tun, um jedem die Welt des Holzmodells vertrauter zu machen.
Liebe Grüße
Chris und Lars von MagicHolz
“Unfortunately, one of my parts was bent. Support was right on the spot and I was able to replace it. Can highly recommend the watch even if it doesn't work because of its beauty.”
“The instructions are in English, partly difficult to implement. German instructions would be standard for me when shipping to Austria.... In addition, the sketches are partly unclear, probably that's why we put parts together the wrong way round.
The wooden parts are very delicate. Due to the incorrect assembly and therefore the necessary disassembly, some of the teeth" broke off and one of the side pieces broke off completely.”
“As an older man, the kit challenged me and was extremely fun to put together. Works perfectly and my grandchildren are also very fascinated by the part.
Thank you very much for this unique model.”
