“I flew from Texas to Las Vegas to visit your store. Don was there to help me. He was very knowledgeable about massage chairs, in general and specifically to the chairs on the floor. The selection was comprehensive. I was in the store for four or five hours. I couldn't have hoped for anyone more helpful than Don. Appreciated his help in my selection of chairs. Thanks, Don.”
“Overall about a 4.7. Sliding side panels are a huge improvement over the i7. Battery backup is a big plus. Disappointed in the arm massage channels which seem to be lower and narrower than the i7 which makes it difficult to use the arm massage feature. Seat padding could be thicker. I have used the i7 seat cover to provide another layer. Head pillow not stabilized. I have combined the horseshoe style from the i7 with the i9 to keep it in the center of the headrest.”