“I’ve been reaching out to Melin’s customer support for two weeks. I’ve emailed them seven times over the span of 2 weeks and called their support number 10 times to try and return both hats I purchased and no one will answer the phone or contact me back. I can’t believe how awful and poor there service levels are!”
“I called Melin for a warranty replacement of a Hat I bought. They were very willing to help. They sent me an email requesting information. One week later a replacement hat was delivered with an email apologizing for the inconvenience. Melin proved to be a serious company that takes pride in their product and customer service. I recommend them to anyone that wears hats. If you dont have one of these hats you need to buy one, you will not be dissapointed.”