“Had this hat for 5 years. The strap just broke at the base where the rubber strap meets the fabric of the hat. 5 good years with the hat but for the cost I wouldn’t expect this to happen OR I would expect a warranty longer than the 2 year warranty my hat came with.
Update: company reached out to me and offered to make it right. Thanks for the good customer service.”
“This hat is so nice! I bought it for my boyfriend for his birthday. It’s his 3rd hat. They are great for being out in the sun all day coaching and for boating. Will be purchasing again in different colors.”
“I accidentally ordered a bigger size and called it in to customer service. Lady was very helpful guiding me through exchange process. And I got the replacements earlier than expected!”
