“I’ve ordered the hat close to a month ago now. You guys have twice sent me an email asking for a review so here ya go. After waiting 15+ days after the order was processed and awaiting pick up I decided to send an email canceling my order being that there is no way that it takes 15 days for fed ex to pick up a package. You guys respond with a generic email about how you can’t refund me because it’s processed. And offered 50 percent off on my next purchase. For a 60 dollar hat I was a little disappointed in the customer service. Typically not the type to complain or a “Karen” but some transparency to why it wasn’t shipped for over a month would have gone a long way. I eventually contacted my back and did a charge back. Figured this would be helpful for you guys to know how my purchase went”
“I love the design and look of this hat, but it’s bigger than normal. I have quite a few others that fit perfectly. I was going to exchange this hat for another, but they don’t have anymore.”
“Started out with tracking order not working.. I've emailed multiple times and have gotten no response.. I'd never recomend this company at this point..feels like they took my money and ran”
