“Extremely sturdy, amazingly comfortable hat. But the icing on top is the customer service. About four months into wearing mine I had an issue with the strap on my hat. Rather than jumping through a bunch of hoops, I sent them a picture of the issue and sent me out a replacement.”
“Update: Merlin offered to replace the hat and make the issue right. Good customer service goes a long way!
Hat was built with great materials but at $65 for a hat you'd expect it to be put together straight. The "bill" or "visor" was sown on about 5 degrees off. So when that was straight all the lines in the cap were crooked and not lined up on your head. I would hope the quality control team would catch that.
Very disappointing!”
“A Game is the truth. Melin is the absolute best quality hat in the biz. I have several A Game designs and! rotate all of them. Anytime is the perfect time to rock Melin!”
“Really fantastic hat. The fit, shape, and finish are all perfect for a size 7 shaved head like mine. This is my second Melin hat and it won’t be my last! I wouldn’t mind them being a little more affordable but then sometimes quality costs!”
