“I ordered a size too large. I was told I could not return the item because it was a "final sale." I was not asking to have my money returned, I just would like the dress to fit so I could wear it.
I am a first time purchaser with your company and would love to purchase more products from you but I'm a little miffed that I simply cannot exchange my original purchase. TOO BIG.”
Hi JoAnn! Thank you for your honest review. We are constantly evaluating our products and customer feedback, so I have passed this feedback along to our internal teams so that they can keep this in mind. Someone from our customer service team will be in touch shortly!
“The dress is beautiful quality and I loved it but it was too big for me. That is the size I have ordered all my clothes but I guess this runs big. You should definitely downsize 1 size.”
“Material is quality….colors are vibrant. This dress would receive 10 stars if it only had pockets!!!
I liked my initial purchase so much I am ordering the Ellis in another color.”