“I am appreciative of the simplicity and quickness of replacing my first mop head. The rivets(?) fell out of my first-purchased mop head and your company replaced it without question. It had only been used once when it broke. Thank you for replacing it without cost to me! My cleaner hasn't had a chance to use the new mop head yet. If the rivets hold, then we're all set to go. We do love the mop and how great it makes the floor look! We're looking forward to it working again. Thanks”
“I had purchased an 18� had it about 2 years but just recently I pulled it from my truck and the head seemed to be missing something. After an email and about 3 days they sent me another head free of charge. I have my eye on a 5ft mop and now I know I found the right company. Great quality and service.”
