“I had a 18 " mop I used for three years everyday in cleaning vacation rentals. I purchased a 24" mop and the third one in about six weeks just broke. The new style is just not made as heavy as the old one. Customer service has made them up and been prompt to send a new head but it is very frustrating. I can not recommend this mop anymore as I use to.”
“I love it! After spending the first 9 months hating the weekly use of my 8 in swiffer in my apartment, I made the change to a 24 inch heavy duty Microfiber mop frame and cover. This will sound like an overstatement, but the new unit has changed my life! I can finish my entire apartment in less than 2 minutes, clean-up is easy, and I now clean my floors 3 times per week with ease. And, the customer service has been superb! I broke a part of the frame in the first week (my fault) and Microfiber sent me a new one at no charge. I'm now a lifer!”