“Handle is solid, the mop head is solid. The velcro holds nicely to the pads. I like that the handle can be extended or lowered to pretty much any height desired. Things I don't like: (1) the velcro built into the handle makes a lot of noise as the mop is slid back and forth across the floor. (Not a major deal) (2) because the stainless steel handle is so smooth, the top part of the handle will sometimes twist in relation to the bottom part, making the hole at the top no longer line up with the hook on my wall. I tightened the nut on the handle even more and it seems to be holding up better, but we'll see as time goes on.
Overall, it does seem like a quality built mop - much better than the cheap stuff you'd typically buy on Amazon. Customer service is great and handled an issue I had right away, no hesitation. I highly recommend buying directly from Microfiber Wholesale. I'm sure I will be a repeat customer.”