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Pet loving couple Reviews

5 Rating 11 Reviews
Read Mindahome Reviews

We are Alison and Lance, non-smoking, self employed owners of a desktop publishing business and we would love the opportunity to look after your pets!

We stumbled into pet sitting when my elderly mother went into aged care and we needed a place to stay in the ACT when we wanted to visit.

Typically we’ll start off with a zoom or teams meeting but if we’re in the same city/close by, we’re more than happy to come and meet you (and your pets) face to face. We’re happy to do in person handovers, including staying the night before you leave or conversely, we’re happy to pick up the key from a neighbour, a lockbox or from under the mat after you have gone.

Our pet/ house sitting philosophy:

Your pet is our pet while you’re away. This means we’ll love them as much as you do and follow any routines you have for them. Don’t feel like you’re asking too much - we’re happy to do what needs to be done for your pet’s health and safety and for your peace of mind. Just make sure you tell us any boundaries you want observed - for example, some of our charges have been allowed on furniture/beds, others have not. This also means we’re happy to send updates and photos while you’re away.

Your house will be respected. It will be as clean - if not cleaner - as when you handed it over to us. We don’t want you to get back from your travels to a pile of cleaning and washing. It’s important that you provide us with any specialist or specific cleaning products you’d like us to use on your home, otherwise we will use the cleaning products we have to hand. All you have to deal with is the existential crisis that accompanies a return to work or normal day to day life.

If we break it, we buy it. Or in this case replace it. While we will take the utmost care of your house, normal wear and tear happens, as do accidents. If we break something we’re not going to try to cover it up, we will consult with you to discuss a mutually agreeable remedy.

If we use it, we’ll replace it. We normally have everything we need for ourselves (food, spices, washing powder, dishwasher tablets etc) but if we use something in your pantry because it’s late and we’ve not had a chance to get to the supermarket, we’ll replace it - if not the exact brand, a close approximation. If you’ve left us money to buy pet food, treats etc, receipts will be provided along with any change.

We’ll always ask for this information. The phone number of your vet, your electrician, your plumber and any emergency contacts (if you have people nearby). We’ll ask where your fuse box is, what night the bins go out, where your water shut off is and if you have any specific instructions about solar panels or settings you want us to use (or avoid) on, say, your washing machine or dishwasher.

Us and gardening. We’re not green thumbs by any measure but we can follow instructions and keep your garden alive - we just need some details from you.

If you’re still reading and we sound like the type of sitters you’re looking for then please get in touch.

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Alison and Lance are wonderful house sitters. They took excellent care of our dog and sent us photos while we were away. It gave us peace of mind knowing she was in such good hands. The house was perfectly clean upon our return and our dog had also been washed. We couldn’t ask for better people to look after our home and pet. Thank you Alison & Lance!
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Thank you Alison & Lance for looking after our furry babies and our home. We loved receiving the photos and updates on our pets! We knew they were in good hands and probably had more attention than normal. It was great to come home to a clean house:) Thanks guys! Highly recommend this couple, we will definitely asked them again.
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Laurel-lee And Kath
Verified Reviewer
How wonderful to have Alison & Lance look after our 2 dogs & house, while away for 35 days. They put our minds at ease within moments of meeting them, & knew by the way they interacted with my dogs, that we had the right people to care for them and the house. We were kept up-to-date on how the dogs were, with loads of happy dog pics. Upon arriving home, we were amazed as to how well they looked after our home. It was nice to not feel like we had to clean a thing, we just had to make an absolutely clean house messy with our unpacking. Without any hesitation we would recommend them to anyone for a house and pet sit!!! Wouldn't hesitate to have them back anytime. Thank you so very much Alison & Lance. The kids already miss you.
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‘Pet loving couple’ definitely describes Alison and Lance. Our Cavoodle was spoilt and her daily routine followed, lots of cuddles and love made her feel like she was not forgotten. The cat is a typical cat and chooses who her humans are, she embraced Lance and Alison immediately and they catered to her uniqueness. Both were so well cared for, fed, groomed, walked and washed for the entire 6 weeks we were away. Our home was spotless when we returned and all the linen was washed and dried. Regular photos and videos of both furballs and some garden work were received which reassured us everyone and everything was being well cared for. Nothing was too much trouble and we would welcome both back to our home anytime. Highly recommend Alison and Lance for any house or pet sit.
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Shellie And Wes
Verified Reviewer
Highly recommended Lance and Alison they cared for our 3 dogs and maintained our house for 4 months. They kept in contact with us throughout this period, sending pics of our dogs enjoying their days. One of our dog has multiple medications to be given daily, Lance and Alison even collected more medication from the Vet and pharmacy and topped up on meatballs etc for hiding the medications. Nothing was too much trouble for them, they were absolutely fabulous! My home and yards were super clean when we returned, Alison even baked us cupcakes which were so lovely.
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5 stars is not enough to show how well Allison and Lance took care of Pumba (Staffy) and our house. They provided regular updates, left the place clean and a little dawgy that was so happy and healthy, we were worried she might love them more than us. We will 100% utilise their home sit again if we can and would recommend them to anybody who asks. Thanks guys.
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So very very happy with everything on our arrival home - Alison and Lance have gone above and beyond with care of our house and Rigby - would highly recommend them for any position - attention to making everything easier when we got back - very good at what they do - I think Rigby misses them
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If you're lucky enough for Lance and Alison to be free on the dates you need - look no further. We have two elderly poodles, one with special needs and we couldn't have asked for better sitters. They adored our fur-babies and sent us regular videos and updates. They are genuine animal lovers, treated our home with respect and we wouldn't hesitate to engage them again.
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