Hi Tomas,
I'm very sorry to hear that you've had an issue with this product.
I have discussed your review with our Sales Manager, who has asked if you would like to return it for a replacement?
Kind regards,
Cara
cara@minisport.com
Hi Alejandro,
We're very sorry to hear that you've had a problem with this part.
I have discussed your review with our Sales Manager Mick, who is going to be speaking to the suppliers to try and source a replacement for you.
Kind regards,
Cara
cara@minisport.com
“Overall the MK4 indicator stalk is well put together but does come up a little short on quality with the dimensions of stalk end and horn push assembly. On installing mine the horn was blarring whenever i shut the car door and even the slightest touch on the horn would render the horn stuck on -a little frustrating but easily fixed by adjusting how far the end of the stalk is pushed in to the other part of the stalk. 4 stars as the main switch quality is actually very good but minus one for the horn issue and end stalk quality. Overall good price for the part and mine is working just fine.”
Hi Chris,
Thank you for your review on the Steering Column Switch - MK4 - LH - Indicator stalk - '89-’96.
I’m very sorry to hear that you had issues with the indicator stalk - I have discussed these issues with our Sales Manager Mick, who has advised me that we will pass on your comments to the supplier, thank you very much for making us aware of this.
Kind regards,
Cara
“I installed and tested the switch and all seemed fine, until I did a road test.the horn began to crown without any reason in every lawn in the street.until it got completely stuck ,then I change the cap with the cap of the old switch,the cap with the spring on the switch.from then everything has gone well.this quality was not good”
Hi Thanassis,
Thank you for your review.
The team have looked in to this and have found that you have had this part for approximately 6 months now, have you only just installed it?
Our returns policy extends for 30 days, however as it sounds like a fault - if you'd like to return this part to us the team will investigate this further.
Kind regards,
Cara
cara@minisport.com
“I installed and tested the switch and all seemed fine, until I did a road test. After turning only two or three corners, the self-cancelling feature failed to work in either direction. Upon further inspection I found the internal components had broken.
This is an extremely poor quality item.”
Hi Paul,
I'm very sorry to hear of the issues you've been experiencing with your Steering Column Switch. Unfortunately, we've recently experienced a few similar issues with others - having contacted our suppliers with details of these faults, they have assured us they are looking in to this and sending us some replacements.
If you'd like to send us your one back, we'd be happy to get a replacement one sent out to you.
Once again, I'm very sorry for any inconvenience this may have caused you and I hope that this outcome will be a positive one for you.
Kind regards,
Cara
