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MobileHelp Classic Annual Reviews

4.9 Rating 205 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

I did call and get my Mobil Help ready to use. I am unhappy that the other table station would cost me anddional $60/year . Medical quardian provides it for free! I may change because of that.
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Posted 5 years ago
Donald R Crabtre****
Verified Reviewer
MobileHelp has been absolutely awesome in helping us to manage my sister-in-law’s desire to continue living on her own. I highly recommend MobileHelp to anyone needing this type of assistance!
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Posted 5 years ago
We haven't had it long enough to be able to comment. Hopefully it will be just what we were looking something if we do have to use it.
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Posted 5 years ago
Elaine Matsu****
Verified Reviewer
I have had MobileHelp for only one month (as of this date) and fortunately have not needed to use it for an emergency, but just having it available gives me a sense of security. Thank you. Elaine I. Matsumoto 02/06/2020
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Posted 5 years ago
The first time I used it in the shower it started beeping. Didn’t know what set it off but had to let them know it was a false alarm. Called mobilehelp to ask about this and a very nice man did help bu explaining that the device should hang just around my neck like a choker necklace. I cannot get mine to hang that high so I fear wearing it in the shower because the water might set it off. I wish this would have been explained to me when I ordered it.
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Posted 5 years ago
Gloria Brer****
Verified Reviewer
We just got our system and haven't had to use it yet. So far the customer service has been great.
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Posted 5 years ago
Silvia Rand****
Verified Reviewer
It gives me peace of mind that my mom will be able to get help when I am not around
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Posted 5 years ago
This company has been amazing with my uncle and his new system. He has hit the button a few times on accident and they are right on top of it. So caring and so nice.
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Posted 5 years ago