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MobileHelp Classic Semi-Annual Reviews

4.8 Rating 265 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Deborah Gr****
Verified Reviewer
I am very please, happy and impressed with the service. When my Mom accidentally set the alarm off, the speed of the response was amazing to me. We got texts within seconds, and then found out it was an accident. We were thrilled that she was ok, but also thrilled that if she had been hurt, we could have gotten her help quickly. Whenever I have called, the agents have been quick to respond and very helpful!! Thank you!
Helpful Report
Posted 4 years ago
It’s a good feeling knowing someone is always available in case of an emergency and responds quickly
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Posted 4 years ago
We haven't had an 'emergency' yet, so that's a blessing--so I can't comment on that as yet. But during the entire process - research, asking questions, shipping, setup, etc., their customer was very good. Clear, concise, professional and friendly. We had signal problems so it was blinking with 'power outage' errors for a few days. They advised to move to a better location, closer to a window for better signal. So far, this has been working fine. At this point I would certainly recommend this company--prices seem reasonable as well.
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Posted 4 years ago
Lorraine Rode****
Verified Reviewer
So far I haven't needed to use the service and hope it never happens. I have felt safe with it until Saturday when I did my weekly test which failed because tech support said I did not press the neck pendant hard enough. Because I have very weak hands I question if I would be able to use the pendant if I needed help.
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Posted 4 years ago
Sarah Be****
Verified Reviewer
I am very satisfied with MobileHelp. I received everything in a timely manner, and it was easy to set up.
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Posted 4 years ago
Avinell ****
Verified Reviewer
This alert will be a life send for me. Recently, I had to call my neighbor to come over to help me up off the floor. He was not able to , instead he called 911 and the fire department come and got me up. Now with MobilHelp, all I need to do if I fall is to press a button on my wrist, it calls the police or fire department. MobileHelp was a great help in setting up the program. Thank you MobileHelp.
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Posted 4 years ago
Walter Wil****
Verified Reviewer
I shopped a lot to see what was available. Spoke with a rep from MobileHelp. He told me all the pros and cons for each unit. Thought more and determined MobileHelp had a package that met all my needs. Phoned again. ask a few more questions, decided on the unit and proceeded to have it shipped to me. Their reps have to be the kindness folks I have dealt with on the phone.
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Posted 4 years ago
ALWAYS available for questions or concerns.
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Posted 4 years ago