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MobileHelp Classic Semi-Annual Reviews

4.8 Rating 265 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Natalie Ze****
Verified Reviewer
From the very first call to get information, to the response to my "new customer" questions, I have been impressed, reassured and delighted with all the staff at MobileHelp. It is comforting to know that everyone on board is helpful, knowledgeable and concerned. Thank you MobileHelp for reinforcing my feelings that I made a right decision.
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Posted 4 years ago
My parents have had MobileHelp services for only a short time. Thus far we are all very pleased with the customer service and the ease of activating the system. My parents know now that they have an emergency system that is reliable and dependable.
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Posted 4 years ago
I recently "plonked down hard" in my chair and got a call from MobileHelp to rule out a fall.I was pleases with this timely response.
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Posted 4 years ago
Kathleen ****
Verified Reviewer
the fall pendent was too sensitive for my 92 year old Mom. They are sending us a pendent without fall alert. Our situation just did not work for us. They are very helpful and professional .
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Posted 4 years ago
I appreciate that I was allowed to present what I was interested in and my request to not be pressured to take additional services was honored. I talked with a total of four companies before my decision was made. Your representative was understanding of my wishes and needs, and I very much appreciate that.
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Posted 4 years ago
Luckily, the device hasn't had to be used yet but we feel more secure, knowing our mother has it, and uses it, especially when she goes outside.
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Posted 4 years ago
Enrolling was well done and equipment came quickly. Use necklace alarm. Accidently dropped and alarm was sent and response was fast.Able to report a false alarm. Watch alarm band is too small for man and white color is too obtrusive.
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Posted 4 years ago
Although I just recently obtained Mobile Help, I can say my experience so far has been good. I would recommend Mobile Help for anyone living alone.
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Posted 4 years ago