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MobileHelp Classic Semi-Annual Reviews

4.8 Rating 265 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

Visit Product Page

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

I HAVE NOT HAD TO USE MY MOBILEHELP YET, BUT THE ASSURANCE THAT HELP IS AVAILABLE IF I NEED IT IS GREAT!
Helpful Report
Posted 4 years ago
Richard McG****
Verified Reviewer
They gave a clear explanation on the phone. Setup was easy and everything works well.
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Posted 4 years ago
I have only had my unit for a short time, however, I am very happy with the unit and the customer service. It is comfortable to wear and works well.
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Posted 4 years ago
Stephanie Bos****
Verified Reviewer
Easy to install, easy to use both for the person using it and the notifications for family and friends through the website and text alerts. Friendly helpful operators. Highly recommend. Great peace of mind.
Helpful Report
Posted 4 years ago
Jeffrey M****
Verified Reviewer
They are very efficient when you have a medical problem and They are concerned about the call.
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Posted 4 years ago
Lorella Mor****
Verified Reviewer
Everyone was very professional and made joining Mobile Help very easy. The equipment was beautiful and easy to use.
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Posted 4 years ago
MobileHelp customer service is excellent. I appreciate the quick delivery of the system that I ordered for my mother and the practical advice given as to how to best set everything up for her. Initially my mom has had a few false alarms when she dropped her pendant or was wearing it too low on her neck and they have been quick to respond and patient with her as she learns the system. We all feel safer now that she has MobileHelp.
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Posted 4 years ago
Marilyn Ste****
Verified Reviewer
I haven't had to use it yet (knock on wood) but I accidentally put my fall detector down on my dresser too hard and it went off right away and they were asking if everything was okay with me. The customer service has been great. I would highly recommend this company.
Helpful Report
Posted 4 years ago