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MobileHelp Duo Annual Reviews

4.8 Rating 682 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Arlene Pres****
Verified Reviewer
I have not had the MobileHelp long enough to evaluate. Only one problem and that was when I accidentally hit the button and activated it. I couldn't respond or turn your message off. My son finally figured it out and responded.
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Posted 3 years ago
Elaine Ion****
Verified Reviewer
All is great and the customer service has been very helpful. Thank you.
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Posted 3 years ago
Moble Help very easy to call them and got mine three days follow directions and set called to make sure I was connected!!They have a phone number you can call and get help right away!!!
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Posted 3 years ago
Susan Rob****
Verified Reviewer
I am very happy with MobileHelp. I have had to call them several times when we first set it up. Everyone was very informative and kind because it was the first time I had ever used something like this. Thanks.
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Posted 3 years ago
Since my wife of almost 70 years has passed away, I feel safe in my home again.
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Posted 3 years ago
Patricia Th****
Verified Reviewer
Everyone went out of their way to get me the best deal possible being that I am on SSDI Disability! Very polite caring professional services from all of the Mobile Help Team! I have already recommended Mobile Help to three other people! I hope that these individuals sign up for your service!
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Posted 3 years ago
Rachelle An****
Verified Reviewer
They have helped my grandma tremendously! Easy to set up everything and very thorough when you have questions. The time it takes to get to the home after the fall or button is pressed seems long to me though (52 minutes last time). The care that is taken once there though is above and beyond though!! If I knew the names of the paramedics that helped her I would mention them because they were exceptional!
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Posted 3 years ago
I am happy to say that I have not needed the services of Mobile Help so far, but it gives me a great feeling of security to know that I can depend on their vigilance in my behalf because I unknowing gave my pendant a jolt and someone was on the speaker immediately inquiring if I needed help! My greatest fear is falling and I live alone so knowing that Mobile Help would come to the rescue is very comforting. This service was recommended to me by my nurse practioner daughter-in-law who did some research and felt that Mobile Help was the best choice.
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Posted 3 years ago