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MobileHelp Duo Annual Reviews

4.8 Rating 682 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Great response time and really like the email and text notifications.
Helpful Report
Posted 5 years ago
Haven't needed to use it yet, but set-up was easy and equipment seems easy to understand. Pleased that there were no high-pressure sales tactics. Reasonable price, compared to other companies, for combo of at-home and on-the-go systems.
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Posted 5 years ago
Joyce K A****
Verified Reviewer
MobileHelp has been quick to response to my accidentally pushing the button and I like the fact someone calls me on my phone to see if I am alright. So far luckily I have not been hurt but knowing someone had MobileHelp has called
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Posted 5 years ago
Very friendly professional workers… Great product love the fall anti detector device
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Posted 5 years ago
Sterling S****
Verified Reviewer
Ease of initial setup with MobileHelp assistance. Haven't used in a real life situation yet but comforting to know I have the ability to do so.
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Posted 5 years ago
Kate Guastafi****
Verified Reviewer
After much research, I selected mobile health to help monitor a young adult with disabilities desiring to live out in the community. Although a device can never replace a human being, I am very comfortable knowing if he falls down or has an issue, help is not far away. The mobile health staff were easily accessible and full of knowledge. They answered all my questions and provided insight in a prompt and professional manner. I even took it upon myself to test the device both locally and on a trip out of town to ensure the service would be the same quality. Without a doubt, it was. Although we have not had a true emergency yet, I'm confident the mobile help team will be ready and waiting.
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Posted 5 years ago
I purchased MobileHelp a few months ago because a medication I recently started affects my white blood cells, can cause loss of balance and extreme weakness at unpredictable times. I wear the bracelet when I'm home and carry the GPS with me when I am out. Until the medicaton stabilizes I am at risk for falling. I also have the fall pendant which I wear when I go in the basement or outside around the house. I feel much safer with MobileHelp. Set up was simple, the support staff are excellent. I would recommend MobileHelp to anyone.
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Posted 5 years ago
Well I was a little skeptical, but everyone and everything is working well. I am very happy with my MobileHelp products.. My family now breaths a sigh of relief that I won't be alone and I am more self confident. Thank You from the bottom of my heart.
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Posted 5 years ago