MobileHelp Duo Annual Reviews

4.8 Rating 682 Reviews

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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“I'm sorry I don't remember the name of the person who helped me. However, she was very efficient and did a great job of leading me through the process of fully engaging my system once I returned from a trip. Thank you. I did not return anything so the rest of these questions are not relevant.”

Helpful Report

Posted 3 years ago

Meryl Rosen****

Verified Reviewer

“After I fell, I realized how important it was to get a fall protection for myself as I now live alone. It gives me a little more security knowing that I can reach someone immediately. The service to order and receive the product was quick and helpful.”

Helpful Report

Posted 3 years ago

Binnie Ede****

Verified Reviewer

“I am very happy with the customer service. Whenever I called someone was able to help and follow through with assistance. Luckily I have not had to use the devise for an emergency.”

Helpful Report

Posted 3 years ago

Deborah McGr****

Verified Reviewer

“Always readily available and always more than happy to assist with any questions or problems. Thrilled with their support and service…..”

Helpful Report

Posted 3 years ago

Robert And June J****

Verified Reviewer

“so far I am satisfied.I do believe that I am paying for a service that I will never use (fall detector) as we are both handicapped and do not go out of the house.”

1 Helpful Report

Posted 3 years ago

“So far, I think it's fine. We just haven't had it long enough to make a good analogy of the product. However, that being said, the alarm did go off, due to my husband tripping it accidentially, and we were alerted by Mobile Help. So, it works!!!”

1 Helpful Report

Posted 3 years ago

Richard Def****

Verified Reviewer

“I had a falling incident. Pressed my button and got an operator from MobileHelp who proceeded to make all contacts while I sat and waited for the Police EMT. Very smooth and efficient. Great job!”