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MobileHelp Duo Semi-Annual Reviews

4.8 Rating 217 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

All issues were solved right away. Found out the fall detector was too sensitive for mom switched to the regular pendant been great.
Helpful Report
Posted 4 years ago
Very satisfied with Delivery, ease of set up and the service is awesome!! Got this for my Mom. So relieved she has this protection. Puts our minds at ease!!
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Posted 4 years ago
Richard And Barbara Ku****
Verified Reviewer
We just received and installed the system and door lock pad which was easy luckily we didn't have to use it yet but Iam sure it wi,will, work great wend needed.
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Posted 4 years ago
John Steven****
Verified Reviewer
MobileHelp was what I was looking for to be with me as I travel. All the devices work great have had no trouble with them. Being I live by my self now and I fall or try to fall I feel secure having MobileHelp
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Posted 4 years ago
Nancy Herr****
Verified Reviewer
Since I've only had your 'equipment' for a month, I can not judge long term. I did call for some information not long ago and was provided with the needed questions answered. Since my 'fall bob' went off by accident twice right after I got it, I'm scared to work with it on that I could accidently hit it on something. Yesterday I took the GPS with me in the case and I seemed confident with it.
Helpful Report
Posted 4 years ago
Nancy Herr****
Verified Reviewer
Since I've only had your 'equipment' for a month, I can not judge long term. I did call for some information not long ago and was provided with the needed questions answered. Since my 'fall bob' went off by accident twice right after I got it, I'm scared to work with it on that I could accidently hit it on something. Yesterday I took the GPS with me in the case and I seemed confident with it.
Helpful Report
Posted 4 years ago
Recently experienced an alarm on the Mobile Alert which was accidental when my mother dropped the device when she was putting in on for a shower. Due to the time it took for her to get to the base station - the alarm notification was not cancelled, and I was called. System worked perfectly, and I told the Mobile Help operator not to send the paramedics. Thank you for being there - when there is a time that assistance may really be needed.
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Posted 4 years ago
The products and customer service was always great! Never had an issue with any equipment and would reccommend this company to anyone looking into medical assistance for their loved ones.
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Posted 4 years ago