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MobileHelp Duo Semi-Annual Reviews

4.8 Rating 217 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Jerry Co****
Verified Reviewer
For our peace of mind, we ordered MobileHelp for my sister-in-law. She feels much safer and secure now. Thank you MobileHelp!
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Posted 4 years ago
As a new customer I can’t review expertly, but so far MobileHelp has complied with all the said and I have been very pleased.
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Posted 4 years ago
Kristine H****
Verified Reviewer
I feel they have thought of every eventuality that could happen to a person who lives alone. My only complaint is that the neck pendant is very sensitive and has gone off seemingly on its own about five times since I’ve had it. Once they had dispatched the emergency people before I could stop it. They did call them back though so they didn’t come out. I find I’m wearing the bracelet more than the pendant because of that.
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Posted 4 years ago
Tom Aker****
Verified Reviewer
Mobilehelp customer service is absolutely wonderful. They talked me through the set up and I valued that help as I now feel quite secure should I ever need to use the service.
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Posted 4 years ago
I love it didnt have any problem
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Posted 4 years ago
From the first call to your sales rep all the way through to customer service for setting up and verifying our account, the process was amazing. We are so grateful and my mom is feeling so safe!
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Posted 4 years ago
I am 80 years old & live alone. Although my daughter lives a very short distance away I feel much more secure with MobileHelp at hand. All personnel that I have dealt with have been really helpful and quite courteous.
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Posted 4 years ago
JoAnne S****
Verified Reviewer
I have not had to use MobileHelp for an emergency yet, but I have accidently pushed the button 4 times. They responded quickly and asked questions regardless of whether I told them I was fine or not. I assured them I was safe. They were very kind and concerned each time. I definitely would give them 5 + Stars.
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Posted 4 years ago