“It came inactivated. Spent 90 minutes in Curry’s with a guy in the phone to ID. He got passed to 5 different people, I kept verifying, they couldn’t trace my account even though I had the e mails and SIM card and a direct debit set up. Couldn’t cancel it because I didn’t exist. Thanks to Jo in Meadowhall Curry’s for being such a patient hero, finally sorted.”