“ID mobile is a virtual network ( no people contact) So placed order , PAC code to keep my O2 number and no price increase in April.All went smoothly and 3 has better signal so all good.”
“iD Mobile failed to connect my SIM and do the transfer from my previous provider.
So far I've been more than 24 hours with no phone and their customer service is terrible and not helpful at all.
Customer Services told me yesterday that my new SIM would be active at 10pm. Today is 9 am and still not active.
Terrible experience, I wish I never changed providers.”
“I am very very disappointed that, despite following all the instructions correctly, my phone was not connected,, and I am still unable to make phone calls today, despite being told by Customer Services that it would start working overnight .
I feel completely let done, deceived and misled.”
