Hi Paul,
I would like to apologise for the issues with the handset.
Usually a factory reset resolves issues such as this. However if the handset is faulty we can certainly check this out and advise you further.
Please could you email us at Reviews@mobiles.co.uk with the information below:
- Full Name
- Address
- Mobile number
- Order number
Regards,
Kash
Mobiles.co.uk