“Haven't received it yet. Whoever delivered the phone didn't make much of an effort to do so. The excuse was that they couldn't access the house door! My guess was that they couldn't park the vehicle immediately outside the house so took a photo of the door then drove away. If they did knock on the door they did so very softly as I was no more than 15 feet away and didn't hear anything.
Although I paid for next day delivery I will wait at home for Phone to be delivered sometime tomorrow (Tuesday).”
Hello Tom
Thank you for reaching out to us to let us know of your experience.
Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry for to hear your delivery hasn’t arrived at the expected date. Next day delivery isn’t a chargeable service, we offer this for free for our customers. Whilst you should have received your order the following day there can sometimes be delays which are outside of our direct control which we apologise for. Since your review I’m happy to see your order has been successfully delivered.
Thanks for your patience and we hope you enjoy your order.
Kind regards
Chris | Mobiles.co.uk
“It's hard to really say that the phone itself has improved massively on the previous i-phones. Might be worth looking at more innovative designs at this point.”
