“Hello, I have been taking out a SIM card contract since one day based on your promises but you acted contrary to them and I cancelled it before 14 days without using it but you took my money of £14 and now £12.19 has been returned to me which is why you stole from me. I believe that you also had another SIM contract which you should have paid £30 according to your advertisements but you paid £20 from that I understand that you are stealing from the customer on every side and it is very hard to believe you.”