“I have placed my order on the 26/11/25 asking for the porting number on 03/12/25. My existing number was disconnected on the 28/12/25. Received a Vodafone SIM on 29/12/25, which doesn't work until today the 04/12/25. I had take time off to visit store as customer service over phone with Vodafone can't verify me with out sending me 4 digit code. Mobile.co.uk customer service raising hand saying that we have done everything correctly, Vodafone had to cancel my line today as porting is not successful. Extremely disappointed.”
