“Received my phone and volume didn’t work sent it back the next day and have not received a new phone as of yet. That was2 weeks ago plus! Have tried several times to get through to mobiles.co.uk their systems are always down When I phone. Have been promised that someone will phone me back but I’m still waiting. I purchased my phone almost 3 weeks ago! Still waiting!! I’m so disappointed.”
Hi there Alice.
We'd love to take a look at this as under no normal circumstances should things have taken so long to replace a faulty phone.
So we can help further, please email us on Reviews@mobiles.co.uk with the following details:
- Your Full name
- Full Address including Postcode
- Email Address
- Mobile number
- Your issue
We look forward to hearing from you.
Best Regards,
Kevin
Mobiles.co.uk
“Phone arrived problems straight out of the box kept cutting off voice calls after many phone calls to customer service finally got through still waiting for replacement handset 7 days later”
