“Tremendous. I bought the refurbished iPhone X at around half the price of what EE were selling a new X at. It may as well have been brand new, no marks or damage. It’s a gamble but when you’re paying half price you probably don’t mind some minor marks anyway”
“I was a little apprehensive in ordering a 'refurbished' iPhone X as I did not know what to expect. I did make a call and they were very helpful on the phone (for those moaning about there is no contact number, there is a phone number at the top right of the home screen), they stated the refurb essentially means that a previous customer returned it within the 14 day cooling period and the phone is not labelled new because a sim has been in it for a short amount of time. I was also assured there is a full 1 year warranty with every phone. So I took a punt/risk. The deal was £150 for the iPhone X and £32 a month (2 years) on o2 which was ridiculously cheap for such a good phone and network provider. I went through Quidco (£25 cashback) and also got a £10 off pop up on the phone so essentially paying £115 for a new iPhone X. I ordered on the Friday afternoon and was kept up to date by mobiles and dpd and was expecting delivery on the next day (Saturday) - the driver attempted delivery but they never even knocked so being frustrated at this I called dpd and unfortunately Mobiles never submitted line 2 of my address which had my flat number on it so they could not deliver. After over an hour on the phone to mobiles and dpd I arranged to collect this on Sunday. Although this was a massive pain, the way both Mobiles and DPD corrected this was very good and I would not rate them poorly because they were very helpful and mistakes do happen, I hate when people blast companies for something so insignificant so based on the deal and experience, 5* all the way, I will be telling everyone to come here.”
