“I purchased this crib for when my grandson stays over and intended to fold it up when he wasn’t here but it is so pretty, I put it in the guest room instead so I can leave it up. I love that it will convert to a toddler bed when he is ready.”
Thank you for this review! We are glad that you are happy with your Maki Full-Size Folding Crib+ Conversion Kit and we are sure that your grandson will enjoy it!
“I had the mini babyletto origami crib and I loved it but baby outgrew it so thankfully the maki full size was the same thing but bigger. The crib and style is the same exact as the mini I had the grey in mini but purchased the natural which was beautiful. The company shipped out promptly but it was with UPS for almost 2 weeks. (The knock off star wasn't for shipping). At this point I was desperate for the crib since baby wasn't sleeping and knocking into the sides so we promptly put together the crib when it finally arrived. Upon closer inspection while putting it together it had several nicks in it and one part had a busted piece of wood. Enough to interfere with me moving the crib which is dangerous and annoying at this point I don't want to wait for another crib especially since shipping has been delayed bc if the virus. Overall company great product is great IF it didn't have those damaged parts. Just inspect your product carefully.”
We are so sorry to hear that your crib arrived with the damage described. Rest assured, your crib is under warranty for the first year. During this time, Babyletto will ship out any necessary replacement parts at no charge. Here is the link to request the parts: https://babyletto.com/pages/warranty-parts You'll just need to refer to your instruction manual for the part identifiers, and to the product label for the serial number.
Alternatively, we’d be more than happy to order the parts on your behalf. If you’d like us to do so, please provide photos of the damage, your order number, the part name for the damaged piece, and the serial number for the crib. Please let us know if we can assist! Customer Care
