Hi Kelli,
Thank you for your review! I see that we informed you of the 2-week delay that the manufacturer anticipated several weeks before your order was due to ship, and reconfirmed the status for you multiple times in the weeks following so that you can plan accordingly and let us know if you need any changes made to your order promptly!
We've checked our records and don't see reports of any issues with your order or we would have gladly assisted, as your dresser will be covered under warranty for any damage or defects for a year from the purchase date.
Please feel free to reach out to our Customer Care team if there are any issues, and we will be happy to help!
“The package is super heavy and unfortunately didn’t come with any instructions for assembly. BUT they were easily obtained online and assembly was easy enough :) it looks gorgeous and is good quality. Definitely worth it”
Hi Jessica, thank you so much for your feedback! We're glad to hear that you're loving the Otto Dresser and we appreciate you choosing us! We hope you enjoy your product for years to come. :)
