“I Love Real Wood!!!
Shea 6-Drawer Dresser Light Sage/Honey
The dreser was better than I expected it would be. It's heavy and well put together. Many pieces when building it, but well worth it. We bought this for our daughter along with the (Shea 4-in-1 Convertible Crib - Light Sage/Honey). She absolutly loves them both. The sage and honey colors look really good in person. I'm glad we waited and came across these item. It truly is a lovely piece of furniter.”
“They offered no refund/ no return for this piece of poor quality dresser. Pieces came damaged. We did managed to put it together but not recommend it”
Hi Wendy,
Thank you for taking the time to share your feedback regarding the Shea 6-Drawer Dresser. We’re sorry to hear about your experience, and we’d like to clarify a few details to ensure transparency.
Our records indicate that we’ve reached out multiple times requesting the serial lot number for your product. This information is crucial for us to proceed with any potential solutions, including ordering replacement parts directly from the manufacturer. Unfortunately, without this, we are unable to move forward, as the manufacturer’s policy requires it to process claims.
We’d like to reiterate that the dresser is marked as non-refundable and non-returnable at the time of purchase, as noted in our return policy. While we are unable to issue a refund or discount in this instance, we remain committed to finding a resolution and can process replacements as soon as the required information is provided.
Please feel free to reach out to our team if you have any further questions or need assistance locating the serial lot number. We’re here to help.
Best regards,
Modern Nursery Team
