“Received the wrong item, the return/exchange process took A MONTH, and when I received the exchanged item, it was the wrong item again. If you're looking for GENUINE LEATHER beware! I keep getting sent the "sustainable" vegan leather strap.”
Good Afternoon,
We're sorry to hear about your negative experience.
Our records indicate that we have followed up with you regarding the situation and are awaiting your reply.
-Mondaine USA
