“Very odd. The stone looks really flat, scratched, dull and like a flake. Doesnt sit very nicelly in its placement hole, appears to have to a forced struggle. Whole thing gives off stress like the person hated making it.”
Hi there, we're so sorry to hear this. It isn't at all up to our usual quality standard.
We have responded to you via email to try and get this resolved for you as quickly and efficiently as possible.
All the best, Ruth @ Team Motley
