“I've tried a few different branded grow bags and this is the only one that I've had success with. I experimented with 3 other brands and they all ended up contaminated so I went back to MushroomSupplies.
The grow bag plus is definitely nice! A+”
Logan, we're genuinely sorry to hear that nothing grew from your kit. This is far from the experience we want any of our customers to have. At MushroomSupplies.com, we take pride in the quality of our products and the satisfaction of our growers, so it's disheartening to learn about your disappointment.
We understand how frustrating it can be to not see the results you anticipated, and we're keen to make this right. There are several factors that could affect the growth process, including environmental conditions, sterilization practices, and the inoculation process itself. We're here to help you troubleshoot and find out what went wrong.
To start, we'd like to offer you a replacement or discuss other ways we can support you to ensure a successful grow. Our customer support team is ready to provide personalized advice and assist you through the process. Additionally, if you haven't already, we encourage you to take advantage of our MycoProtect™ Protection for peace of mind on your next attempt.
Please reach out to us directly so we can understand more about your experience and guide you more effectively. Your success in growing mushrooms is important to us, and we're committed to helping you achieve it. Let's work together to turn your experience around.
Thank you, Wyatt, for the fantastic 5-star review! We're thrilled you're enjoying the simplicity of our system. It's great to hear our "inject and forget" approach is making mushroom cultivation accessible and hassle-free for you. If there's anything more we can do to support your growing adventures, let us know. Happy growing!
“Growing in a bag is genius. I know that I wouldn't be growing shrooms without it. I'm still in the middle of my 1st grow, so my review is limited to the concept of the bag as well as the ease of use so far. Things are progressing as they are supposed to so far. One complaint is that the videos should be updated as some of the information given is different from video to the next. I assume this is because products change and techniques are refined, but it's not helpful to get different instruction between vidios.”
Thank you for the 5-star review and your valuable feedback! We're thrilled to hear that our grow bag has made the world of mushroom cultivation accessible for you. It's great to know that you're finding the concept and ease of use to your liking, especially as you navigate through your first grow.
We truly appreciate your input regarding our instructional videos. You're correct that as we refine our products and techniques, updates are made to ensure we're providing the most effective guidance. We understand how consistency in instructions is crucial and apologize for any confusion caused by differing information between videos. This feedback is essential for us, and we will work on updating our content to ensure clarity and uniformity in our instructional materials.
Thank you for bringing this to our attention, and please know we're here to support you through your growing journey. Should you have any questions or need further clarification on any steps, don't hesitate to reach out to our support team. We're committed to ensuring your success and satisfaction. Happy growing, and we look forward to hearing more about your first grow's progress!
“2 successful grows down and 1 in progress. The learning curve is small with these bags and the margin for error seems to be pretty big since I had success even though I made some mistakes the first time around.”
