Thank you for your fantastic 5-star review and for sharing a photo, Scott! We're thrilled to hear about your success with our Mushroom Grow Kit In-a-Bag™ 5 LBS and that you were pleasantly surprised by the results. It's great to know that following the directions closely led to an easy and rewarding growing experience, emphasizing the importance of maintaining the correct temperature.
Temperature indeed plays a critical role in mushroom cultivation, and your success is a testament to getting those conditions just right. Your feedback will surely help inspire and guide other growers in achieving similar success.
We appreciate your enthusiastic review and are so glad you found the process straightforward and effective. Thank you for choosing our grow kit, and we look forward to supporting your future mushroom growing adventures. Happy growing, and we hope you continue to enjoy fantastic harvests!
“I never received my package!! I’ve emailed “customer service” over 10 times over the course of a week and all they said was call your local UPS office. After explaining that I already went to the UPS office twice. I haven’t gotten a response nor do I have my package plus they refuse to refund me!! Do not purchase anything from this joke of a company. If anything happens to your package they refuse to refund you and customer service just gives you the run around every time!!”
I'm truly sorry to hear about your frustrating experience, Jaycob. It's unacceptable that you've not only not received your package but also faced difficulties in communication with customer service. This is certainly not the level of service we strive to provide, and we deeply regret that your experience has been so negative.
We want to make this right for you. Here's what we can do to resolve the situation:
1. **Immediate Follow-up**: We will reach out to our customer service team to ensure your case is escalated. Providing a satisfactory resolution is our priority.
2. **Refund or Replacement**: Since the package has not been received and you've had significant trouble with the courier, we will look into providing a full refund or sending a replacement kit at no additional cost to you. We believe this is the right step to take under the circumstances.
3. **Improve Communication**: We will review our communication protocols to ensure that our customer service responses are more helpful and timely. Your feedback has highlighted a critical area for improvement.
Please contact us directly at grow@mushroomsupplies.com so we can handle this situation promptly. We appreciate your patience and are committed to restoring your faith in our company.
Thank you for bringing this issue to our attention, and again, we apologize for the inconvenience and frustration caused. We hope to resolve this quickly to your satisfaction.
Thank you for your 5-star review and for sharing a photo, Amanda! We're delighted to hear that you've had multiple successful grows with our Mushroom Grow Kit In-a-Bag™ 5 LBS and that you find the bags easy to use. Your continued success is exactly what we hope for our customers, and it's fantastic to know that the kit meets your needs and simplifies the mushroom growing process.
Your positive feedback helps inspire others who might be considering starting their own mushroom cultivation. If there are any tips or insights from your experience that you'd like to share with fellow growers, we'd love to hear more about your journey.
Thank you again for choosing our grow kit, and we look forward to supporting your future growing endeavors. Happy growing, Amanda, and may your upcoming harvests be just as magical and delicious!
Thank you for your fantastic 5-star review and for sharing a photo, Vallen! We're thrilled to hear that you experienced a great inoculation rate and found the Mushroom Growing Kit In-a-Bag™ 5 LBS to be incredibly easy to use with amazing results.
Your positive feedback means a lot to us and reinforces our commitment to providing high-quality, user-friendly products. If you have any additional tips or insights from your experience, we'd love to hear them.
Thank you again for choosing our grow kit and for sharing your success. We look forward to supporting your future mushroom growing endeavors. Happy growing, Vallen!
Thank you for your wonderful 5-star review, Michael! We're thrilled to hear that our Mushroom Growing Kit In-a-Bag™ 5 LBS has made growing mushrooms easy and effortless for you. It's fantastic to know that you're already on your third bag and planning to order a fourth.
Your feedback about the simplicity and efficiency of our grow kit is greatly appreciated, and we're delighted that you're enjoying multiple flushes with minimal effort. If you have any tips or insights from your experience that you'd like to share, we'd love to hear them.
Thank you again for choosing our grow kit and for your continued support. Happy growing, Michael, and here's to many more successful harvests!
“1st time grower, lifetime customer, Everything you need to grow magic Easy instruction, quick delivery, winner, winner, mushroom sinner...uh dinner!!”
Thank you for your fantastic 5-star review, Richard! We're thrilled to hear that as a first-time grower, you've had such a positive experience with our Mushroom Growing Kit In-a-Bag™ 5 LBS. It's great to know that you found the instructions easy to follow, delivery quick, and the overall experience so rewarding that you've become a lifetime customer.
Your creative and enthusiastic feedback really made us smile! If you have any questions or need further assistance as you continue your mushroom growing journey, please don't hesitate to reach out.
Thank you again for choosing our grow kit, and we look forward to supporting you with many more successful grows. Happy growing, and enjoy your "mushroom dinner," Richard!
“You will have just as much success with these grow kits in a bag, as you do with the grow kit and a bag Plus. I've had very good results from both bags”
Thank you for your 5-star review, Gregory! We're thrilled to hear that you've had great success with both the Mushroom Growing Kit In-a-Bag™ and the PLUS version. It's wonderful to know that both products have provided you with very good results.
Your feedback is invaluable to us, and we're delighted to be a part of your successful mushroom cultivation journey. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you again for choosing our grow kits and for sharing your positive experience. Happy growing, Gregory!
Thank you for your wonderful 5-star review, Toni! We're delighted to hear that our Mushroom Growing Kit In-a-Bag™ 5 LBS consistently works wonders for you. Your satisfaction is our top priority, and it's fantastic to know that our product meets your expectations every time.
If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing our grow kit and for sharing your positive experience. Happy growing, Toni!
